Privacy Policy
Eoolin (“Eoolin,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit eoolin.com, make a purchase, contact us, or otherwise interact with our website and related services (collectively, the “Services”).
Please read this Privacy Policy carefully to understand how we handle your personal information.
1. Information We Collect
Depending on how you interact with our Services, we may collect the following categories of information:
- Contact Information: name, email address, phone number, billing address, and shipping address.
- Order Information: products purchased, order number, transaction details, shipping information, returns, and refund history.
- Payment Information: payment-related information processed by our third-party payment providers. We do not directly store complete credit or debit card numbers.
- Communications: messages, emails, customer service inquiries, reviews, and other communications you send to us.
- Device and Usage Information: IP address, browser type, device type, operating system, referring pages, pages viewed, interactions with our website, and similar technical information.
- Marketing and Advertising Information: information about how you interact with our advertisements, promotional emails, and website, including advertising and cookie identifiers where applicable.
2. How We Collect Information
We may collect personal information:
- Directly from you when you place an order, create an account, contact us, or subscribe to marketing communications
- Automatically when you browse or interact with our website
- From service providers that help us operate our website and fulfill orders
- From advertising, analytics, and marketing partners, where permitted by applicable law
3. How We Use Your Information
We may use personal information to:
- Process, fulfill, and deliver your orders
- Process payments, returns, exchanges, and refunds
- Send order confirmations, shipping updates, and other transactional communications
- Provide customer service and respond to your questions
- Maintain and improve our website, products, and services
- Detect and prevent fraud, misuse, security incidents, and other unauthorized activities
- Analyze website traffic and understand how visitors use our Services
- Provide and measure advertising and marketing campaigns where permitted
- Send promotional emails if you have chosen to receive them
- Comply with legal, tax, accounting, and regulatory obligations
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.
4. Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand website usage, measure performance, prevent fraud, and support advertising and marketing activities.
These technologies may collect information such as your IP address, browser and device information, pages viewed, referring website, interactions with our website, and advertising identifiers.
We may use analytics services, such as Google Analytics, to help us understand how visitors interact with our website. We may also use advertising technologies provided by third-party platforms to measure advertising performance and, where permitted, provide more relevant advertising.
You may be able to manage cookies through your browser settings or through any cookie preference tools made available on our website. Blocking certain cookies may affect the functionality of some parts of the Services.
5. How We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business, including:
- Payment processors and financial service providers
- Shipping, fulfillment, and logistics providers
- Website hosting, technology, and security providers
- Customer service providers
- Analytics and advertising partners
- Professional advisers, including accountants, auditors, and legal advisers
- Government authorities or other parties when required by law
We do not sell personal information to third parties in exchange for money.
However, certain privacy laws may define some disclosures of online identifiers or activity information to advertising partners for targeted or cross-context behavioral advertising as a “sale,” “sharing,” or use for “targeted advertising.” Where applicable, you may have the right to opt out of these activities.
6. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request a portable copy of certain personal information
- Opt out of certain sales, sharing, or targeted advertising where applicable
- Withdraw consent where processing is based on your consent
- Opt out of promotional emails
We will not discriminate against you for exercising privacy rights available to you under applicable law.
To submit a privacy request, please contact us at support@eoolin.com . We may need to verify your identity before completing certain requests.
7. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. These may include rights to access, correct, delete, and obtain a copy of personal information, as well as rights to opt out of certain sales, sharing, targeted advertising, or profiling.
Where required by applicable law, we will honor recognized opt-out preference signals, such as Global Privacy Control, in accordance with applicable legal requirements and our technical capabilities.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, complete transactions, maintain business and financial records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Payment transactions are processed through third-party payment service providers. We do not directly store complete payment card details. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
10. International Data Transfers
Our service providers may process or store personal information in countries other than the country where you live. As a result, your information may be subject to different privacy and data protection laws. Where required, we take appropriate steps to protect personal information when it is transferred internationally.
11. Third-Party Websites
Our Services may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or other practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
Our Services are intended for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other circumstances.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact us:
Company: GAOZHISHENG TECHNOLOGY INC
Email: support@eoolin.com
Website: https://eoolin.com/
Registered Address: 1500 N Grant St, Ste R, Denver, CO 80203, United States